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Getting the Most Out of Your Agenda and Records Management Team

thousands of city clerks have multiple hats

In our recent North America Wide Survey of 15,000 Clerks we asked them to share information about their responsibilities outside of agenda and minutes management.  Respondents identified nearly 50 unique roles they are taking on in addition to the core duties of being a Clerk.   Most Clerks will tell you they ‘wear multiple hats’ in their organization.  But for the first time we have a complete picture into just how many Clerks are being asked to go above and beyond.


The Servant Leader in You

Robert Greenleaf who coined the Servant Leadership philosophy in the 1970s said that ‘“Good leaders must first become good servants.” How does a Municipal Clerk become a good servant first, and then a leader?  Is it by patiently listening to a frustrated voter, a bereft co-worker, or contributing to a local professional association? Serving others is exactly that, serving others for the sake of the greater good when you don’t expect anything in return, except for the satisfaction in knowing that you are making a difference for that individual, or cause.  The servant leader always proceeds for the greater good.

New Job, New Municipality - Managing Change as a Clerk

With every new job comes an apprehension of what challenges lie ahead. We all have some reservations or fears of the unknown, especially when taking on the large responsibilities that come with being a Municipal Clerk. Whether it’s your first job or your 5th as a Municipal Clerk, the road to success is long and difficult at times, and change is a necessary part of the journey.   With that in mind, here’s my take on 3 challenges to prepare for if you are starting at a new organization.  For those just starting your career as a Clerk I think this advice really applies as well.

All Mail Ballot Elections, How They've Improved Voter Turnout

As Clerks, elections are one of the many responsibilities entrusted to us.  To ensure that each person wishing to be a candidate has the opportunity available to them and, maybe a little more importantly, ensuring that every voter has the opportunity to vote and that their vote is counted. 

In California, over the past several years, requests for permanent vote by mail status have been increasing as people continue to look for ways to simplify their lives.  Since 2000 the requests have gone from 21 ½ percent to over 51 percent statewide and in some individual areas is over 60 percent. 

The Best Advice From the First 5 Weeks of the ClerkOn Blog

New to the Keep Calm and Clerk On Blog?  Maybe you’re one of the first subscribers and haven’t (Gasp!) read every single word of every post from the last 5 weeks!  Either way it’s OK!  As our next round of Clerk bloggers busily work on posts (while managing elections, keeping council happy and putting together the most amazing looking agendas their organization has ever seen.. just to mention a few), I want to share with you the best 5 pieces of advice from the last 5 weeks.