“Accessibility is the degree to which anyone can access and use a website using any web browsing technology.” – Unknown
As local governments rely more and more on their website to share information with the public, it’s important to understand that EVERYBODY needs to be able to this access content. The biggest challenge of course is ensuring the visually and hearing impaired can get the same information on demand as people without those challenges.
It’s important that someone within an organization, whether it be a communications professional or whomever manages your website, is an expert on this topic when questions are asked from people in the community. I have listed a couple of FREE tools that I would recommend, which help those who are visually or hearing impaired access information on your website.
ChromeVox is a screen reader for Chrome OS, intended to bring the speed, versatility, and security of Chrome OS to visually impaired users. Because ChromeVox is built by Google, it's optimized for the web. It supports the latest web standards and excels at accessing the most modern interactive websites.
VoiceOver is a screen-access technology, for the blind and visually impaired. This product is free and included with any Apple product such as iPhone, iPad, iPod, and Mac computers. No installation or setup required and is available in over 30 language voices, which are also included at no charge.