With over 400 public sector customers in the United States and Canada there's a good chance you know someone who is using our services. With over 95% of our customers classified as raving or satisfied we have an extensive list of references from Clerks, to Council Members and CAOs. We've listed a few below, and if you don't see someone you recognize, email us at firstname.lastname@example.org and we'll be glad to point you in the right direction.
Excellent Customer Service
"We are very pleased with the attention and support we receive from the team at iCompass. Our issues and questions are resolved promptly so as not to disrupt the City's daily activities."
- Sara Ridout, City Clerk - City of Aiken, South Carolina (Population 30,000)
"The customer training and support has been outstanding."
- DeAnn Harman, Meeting & Workshop Planner - Association of Washington Cities
"The customer service team is always looking to take your issue and find a resolution as quickly as possible. They guarantee a ten minute response time and have never failed me yet."
- Dawn Levesque, Corporate Administrative & Mayor's Assistant - City of Revelstoke, BC (Population 8,000)
Industry Leading Solutions
"When we launched the system publicly, the response was great. People I have directed to our citizen engagement tools have been impressed enough to give us a call and say how user friendly they are and how they wished other municipalities had a similar system in place."
-Terri Berry, City Clerk - City of Sumner, Washington (Population 9,000)
"iCompass' Meeting and Record Management Solutions have enabled our organization to achieve efficiencies in searching for documents, preparing agendas and minutes for Council meetings and to track our actionable items arising from Council meetings."
-Carrie Dyrek, Town Clerk - Cave Creek, Arizona (Population 5,000)
"The learning curve for the various applications is very short and the continual updates and improvements to the applications are very much appreciated."
-Daniel Gatien, CAO - City of Clarence-Rockland, Ontario (Population 24,000)
Built for Local Governments By Local Governments
"They have made many improvements and upgrades to the software over the past 4 years in response to user suggestions, which they actively solicit."
-Lynn Suskin, City Clerk - City of Kenmore, Washington (Population 20,000)
"We would enthusiastically recommend that any municipality looking to enter the realm of electronic agenda management take a long hard look at iCompass: it is one of the most attractive agenda software packages on the markets."
-William Kolasa, Director of Corporate Services - Town of Lincoln, Ontario (Population 21,000)
"We've been able to accomplish our goal of paperless meetings in a very smooth, easy manner."
-Roben Haggert, Clerk - Town of Minocqua, Wisconsin (Population 5,000)