"The Records Management Solution seamlessly integrates into iCompass’ Meeting Management tools, making it extremely easy for all our users to flag documents as potential records, and for those documents to be managed as records. This solution delivers on all the core records management requirements we have at the District and makes it easy to manage both paper and electronic documents from one place, and to quickly apply the applicable retention schedules."

“Meeting Manager has reduced the amount of time spent in preparation of the agenda, along with saving a few trees, as photocopying of the agenda packages is no longer required.”

“With the filepro document storage site that we have it is easy to keep our residents up to date and current with the virtual Library links to our website.”

“Council agendas often are revised up until the last hour and by just making a quick change I can quickly download the revised copy and get to my meeting without any stress.”

“FilePro has opened up access to the City of Abbostford’s minutes, reports, bylaws to both our internal staff and members of the general public.”

“I thought I would drop you a note to let you know how pleased the Village of Cache Creek has been with the website development assistance we have received from your company.”

“The number of hours saved by creating our agendas with Meeting Manager are countless and using this program has quite literally reduced ‘agenda day’ overtime to zero.”

“With Action Tracking, the City can ensure that action is taken on all decisions with nothing falling through the cracks.”

“We were looking for tools that would enable us to more efficiently manage our meeting process and decided upon iCompass due to the company’s extensive experience in working with many other public sector organizations.”

“I wanted to express my appreciation to you and your staff for your commitment to customer service and timely responses to our questions.”

“The iCompass Meeting management solution has not only been a cost saving on paper but also a significant time saver.”

“This letter is written to express our sincere thanks to the staff at iCompass Technologies for their outstanding customer service and professionalism.”

“The iCompass meeting management solution had the perfect combination of features and price to meet our needs.”

“On behalf of the Town of Porcupine Plain, I would like to take this opportunity to acknowledge the staff at iCompass Technologies for the exceptional service that has been provided in regards to the website design and maintenance.”

“Before iCompass agendas use to take 3 times as long and then we had paper, paper and more paper. Using these applications cut the paper down to minimal and we have everything on the system electronically and archived in Filepro.”

“We are seeing wonderful dividends from use of FilePro and are realizing the opportunities to significantly streamline our processes using CivicWeb - not only the preparation of meeting materials, but also in tracking the myriad of information and action items that flow through our office."

“If you don’t already have an electronic document management filing system in place – and you’re looking for a program that is completely user friendly and easy to navigate, consider FilePro.”

“Your team’s commitment to exceptional customer service and your willingness to continually improve your products and services based on feedback from your customer’s will ensure that your products continue to meet the changing needs of any organization.”

“The iCompass solution has enabled our organization to achieve efficiencies in searching for documents, preparing agendas and minutes for Council meetings, and to track our actionable items arising from Council meetings.”

“In the past, we would gather the information and then copy and manually collate. It took 1 staff member 2 or 3 days to prepare and mail all the packets. Using Meeting Manager and FilePro, we have been able to cut down the packet preparation to approximately 4 hours.”

“We find your staff to be very professional and helpful and the annual user conferences are a great way to learn about your product, to network with other users and to provide feedback to future product upgrades.”

“As we work to implement all the modules of the CivicWeb we are continually impressed by how each one makes our jobs easier and more proficient.”

“We would enthusiastically recommend that any municipality looking to enter the realm of electronic agenda management take a long and hard look at the eAgenda product by iCompass: it is one of the most attractive agenda software packages with one of the best pricing plans available in the marketplace.”

“One of the greatest things is this – FilePro is an ON-LINE document storage and retrieval system – making things searchable for staff at work and for our community members at home on the World Wide Web.”

“Another advantage of the E-Agenda application is that we have almost entirely reduced the number of hard copies that we produce of each agenda packet. There has been a savings in supplies as well as staff time because of this.”

"The iCompass staff is professional and innovative and very responsive with customer input. They have made many improvements and upgrades to the software over this time period in response to user suggestions, which they actively solicit."

"We continue to appreciate the supportive and professional service we receive whenever the need arises. We look forward to continued successful working relationship with your organization and would highly recommend iCompass to any other organization."

“iCompass understands our challenges and shows this by offering solutions that provide us with valuable tools that enable our goal to provide up-to-date information to the public.”

“iCompass has enhanced the way we manage our time with respect to documentation organization and has made such information readily available to our staff and the general public whom have come to rely on it.”

“We have been able to reduce the amount of time we spend creating and distribution agendas. We have been able to reduce the amount of hard copy agendas we need to create and distribute, which has lead to supply cost savings."

"The knowledgeable staff at iCompass has always been ready and willing to lend support whenever needed. Service updates and upgrades are communicated effectively, training is coordinated and executed thoroughly and issues are addressed and resolved quickly. We have nothing but positive feedback to offer about the team at iCompass Technologies."

"We appreciate the supportive and professional service we have been receiving from the friendly and knowledgeable staff at iCompass Technologies and we look forward to continuing to build a solid customer relationship with them."

"Throughout our nearly five-year business relationship, the staff at iCompass has been professional and courteous in addressing our requests and resolving our challenges. The knowledgeable iCompass team has always been ready and willing to lend support and provide whatever additional training has been necessary."

"I have been very satisfied with the level of customer service we have received [from iCompass]. The customer service staff are very helpful and informative. The online tutorials are a great feature and have been a valuable learning tool for us."

"Since the start of our business relationship with iCompass, we have had great experiences with the staff and with the services the organization provides. We have appreciated the team's quick responses and helpful resolutions whenever a question or issue has come up."

"In terms of the customer service and support at iCompass, our Municipality could not be happier with the help and training we continuously receive."

"iCompass Technologies is on the pulse of what municipalities need to get the job done easily, quickly and efficiently. We have always enjoyed our interactions with the team in Kamloops and are continuously pleased with how knowledgeable, helpful and professional the staff has been in dealing with our requests."

"Throughout my nearly two years of utilizing iCompass' services, i have had great experiences with the staff. they have been nothing if personable and professional and the customer service they provide is excellent. iCompass consistently offers exceptional support and guidance to our team and we have greatly appreciated the work they have done for us."

"iCompass has consistently delivered great customers support and excellent training." Marjorie Whalen, Corporate Officer, District of Tumbler Ridge, BC “We are able to manage and maintain our agendas and minutes without difficulty, by using the Meeting Management Solution; and our documents and files are easily accessed thanks to FilePro. We look forward to having are key deliverables efficiently monitored with Action Tracking.”

“I am pleased with the staff interactions I have had and our office consistently enjoys quick response times and in-depth attention to any of our queries.”

“Our Municipality currently subscribes to iCompass’ Meeting Management Solution. In implementing this module, we have seen results within our office through the significant reduction in paper consumption as we now send our documents electronically rather than printing and distributing the agendas bi-monthly.”

“We have realized great benefits from iCompass applications with regards to efficiently producing Minutes and Agenda packages, as well as increasing our accountability in the office and with the public by using Action Tracking Module.”

“Our office has also really enjoyed working with the entire sales, training and customer service teams at iCompass – the knowledge and professionalism of the staff is second to none.”

“The Meeting Management Solution including FilePro and AT has greatly improved our office processes by increasing our workflow and transparency for our nearly 3000 residents We have effectively streamlined our agenda and minutes preparation which has consequently reduced our paper consumption and improved our environmental footprint greatly.”

"We have found Meeting Management to be very user friendly and efficient application that has reduced the amount of time needed to create professional looking, searchable agendas for all meetings."

“We selected iCompass because of the company's strong reputation within and knowledge of the university sector, and their long-standing commitment to exceptional customer service. I strongly recommend iCompass and its great team.”

“Your team’s commitment to exceptional customer service and your willingness to continually improve your products and services based on feedback from your customer’s will ensure that your products continue to meet the changing needs of any organization.”

"iCompass has allowed our small municipality to provide its residents and visitors with a current web presence and also allows our staff flexibility and control over our content. The website is very easy to administer, and saves a great deal of time and money because we perform updates in-house and do not require a specialist technician."

"Since the start of our business relationship with iCompass, we have had great experiences with the staff and with the services the organization provides. We have appreciated the team's quick responses and helpful resolutions whenever a question or issue has come up."

“FilePro is a prime example of your willingness to listen to the needs of local government and continually refine, improve and add to your solutions for the benefits of your customers. This makes our information more accessible ot everyone improving service, saving staff time and reducing administrative costs which are incurred retrieving and copying physical records.”

"iCompass Technologies is on the pulse of what municipalities need to get the job done easily, quickly and efficiently. We have always enjoyed our interactions with the team in Kamloops and are continuously pleased with how knowledgeable, helpful and professional the staff has been in dealing with our requests."

“On behalf of the Town of Porcupine Plain, I would like to take this opportunity to acknowledge the staff at iCompass Technologies for the exceptional service that has been provided in regards to the website design and maintenance.”

"We have been with iCompass for a number of years and have found the website both easy to learn and maintain. The application allows our staff to quickly update local events and access technical information when we require. I would not hesitate to recommend iCompass to any business seeking a reliable and affordable web service."

“We use Meeting Management to streamline the way we produce and distribute our agendas. We have saved countless hours in agenda preparation for meetings while still generating a professional looking finished product."

“E-Agenda is very user friendly and has made the creation of Agenda packages extremely easy. E-Agenda has helped reduce time and costs associated with printing and delivering paperless packages. Council wanted to go paperless and E-Agenda has made this possible. Council enjoys using this technology. I would highly recommend iCompass to other municipalities!"

“Meeting Manager allows us to put our agenda packages together quickly and with minimal effort by eliminating the need for manual assembly and distribution. In comparison, our agenda packages used to take more than twice the amount of staff time, so this is a significant saving for our organization. I would highly recommend iCompass to organizations looking for a streamlined, cost-effective meeting management solution."