Meet Some of Our Raving Customers
References
We would be pleased to email you a customized package of reference letters by CLICKING HERE.
Customer Testimonials
“The City of Newcastle uses FilePro and WE LOVE IT.”
Bob Baker, CMC, City Clerk, City of Newcastle, WA
“Meeting Manager has reduced the amount of time spent in preparation of the agenda, along with saving a few trees, as photocopying of the agenda packages is no longer required.”
Nancy Lougheed, Legislative Services Manager, Red Deer County, AB
“With the filepro document storage site that we have it is easy to keep our residents up to date and current with the virtual Library links to our website.”
Rachel Ramey, Town of Athabasca, AB
“Council agendas often are revised up until the last hour and by just making a quick change I can quickly download the revised copy and get to my meeting without any stress.”
Jan Thompson, Executive Assistant/Council, Town of Carstairs, AB
“FilePro has opened up access to the City of Abbostford’s minutes, reports, bylaws to both our internal staff and members of the general public.”
Sherry Davis, Manager, Legislative Services, City of Abbotsford, BC
“We have received nothing but top notch customer service from your staff; the support and training we have received from Tara Holdbrook has been outstanding.”
Sherry Davis, Manager, Legislative Services, City of Abbotsford, BC
“The strong commitment to customer service and the willingness and receptivity everyone has shown to suggestions and ideas for product development will ensure your products continue to meet the changing needs of local governments.”
Debbie R. Comis, City Clerk, City of Burnaby, BC
“I thought I would drop you a note to let you know how pleased the Village of Cache Creek has been with the website development assistance we have received from your company.”
Tom Kadla, Chief Administrative Officer, Village of Cache Creek, BC
“The number of hours saved by creating our agendas with Meeting Manager are countless and using this program has quite literally reduced ‘agenda day’ overtime to zero.”
Barb Cordeiro, Administrative Assistant II, City of Colwood, BC
“With Action Tracking, the City can ensure that action is taken on all decisions with nothing falling through the cracks.”
R. H. Diehl, Chief Administrative Officer, City of Kamloops, BC
“We were looking for tools that would enable us to more efficiently manage our meeting process and decided upon iCompass due to the company’s extensive experience in working with many other public sector organizations.”
Kelvin Stretch, CMA, MBA, FCMA, Secretary-Treasurer, School District No. 73 (Kamloops/Thompson), BC
“I no longer need to photocopy huge packages and send out to trustees. They simply login and see it all online, from wherever they are.”
Tracy Ramsay, Executive Assistant: Education, School District No. 74 (Gold Trail), BC
“I wanted to express my appreciation to you and your staff for your commitment to customer service and timely responses to our questions.”
Karen James, Board Secretary, Municipal Pension Board of Trustees, BC
“The iCompass Meeting management solution has not only been a cost saving on paper but also a significant time saver.”
William J. Kolasa, Director of Corporate Services/Clerk, Town of Lincoln, ON
“I am able to effectively track all matters requiring further action/direction from Committee and Council meetings in a seamless, transparent fashion.”
Debi A. Wilcox, CMO, CMM III, City Clerk, City of Pickering, ON
“This letter is written to express our sincere thanks to the staff at iCompass Technologies for their outstanding customer service and professionalism.”
Lina Kerwin, Confidential Secretary, CAO, County of Lambton, ON
“The iCompass meeting management solution had the perfect combination of features and price to meet our needs.”
Robert Hughes, P. Eng, Chief Administrative Officer, Town of Stratford, PEI
“It was very important to the Town of Osler that our town’s website be attractive and user friendly, and that our office staff would be able to easily maintain the site.”
Sheila Crawford, Assistant Administrator, Town of Osler, SK
“On behalf of the Town of Porcupine Plain, I would like to take this opportunity to acknowledge the staff at iCompass Technologies for the exceptional service that has been provided in regards to the website design and maintenance.”
Tricia Racette, Community Development Officer, Town of Porcupine Plain, SK
“Before iCompass agendas use to take 3 times as long and then we had paper, paper and more paper. Using these applications cut the paper down to minimal and we have everything on the system electronically and archived in Filepro.”
Shawna Anderson, Administrative Assistant, Village of Teslin, YT
“We are seeing wonderful dividends from use of FilePro and are realizing the opportunities to significantly streamline our processes using CivicWeb - not only the preparation of meeting materials, but also in tracking the myriad of information and action items that flow through our office."
Vicki Hodgkinson, University Secretary, University of Guelph, ON
“If you don’t already have an electronic document management filing system in place – and you’re looking for a program that is completely user friendly and easy to navigate, consider FilePro.”
Bob Baker, CMC, City Clerk, City of Newcastle, WA
“Your team’s commitment to exceptional customer service and your willingness to continually improve your products and services based on feedback from your customer’s will ensure that your products continue to meet the changing needs of any organization.”
Maryanne Bower, Executive Assistant, University Secretariat, Thompson Rivers University, BC
“The iCompass solution has enabled our organization to achieve efficiencies in searching for documents, preparing agendas and minutes for Council meetings, and to track our actionable items arising from Council meetings.”
Carrie Dyrek, Town Clerk, Town of Cave Creek, AZ
“We highly recommend the iCompass program; it is a user friendly capable system that can be shaped to meet your needs.”
Leighsa Grommon, Administrative Specialist, City of Commerce City, CO
“In the past, we would gather the information and then copy and manually collate. It took 1 staff member 2 or 3 days to prepare and mail all the packets. Using Meeting Manager and FilePro, we have been able to cut down the packet preparation to approximately 4 hours.”
DeAnn Hartman, CMP, Meeting & Workshop Planner, Association of Washington Cities, WA
“We find your staff to be very professional and helpful and the annual user conferences are a great way to learn about your product, to network with other users and to provide feedback to future product upgrades.”
Robert Hughes, P. Eng., Chief Administrative Officer, Town of Stratford, ON
“As we work to implement all the modules of the CivicWeb we are continually impressed by how each one makes our jobs easier and more proficient.”
Paula Swisher, City Clerk-Treasurer, City of Brier, WA
“We would enthusiastically recommend that any municipality looking to enter the realm of electronic agenda management take a long and hard look at the eAgenda product by iCompass: it is one of the most attractive agenda software packages with one of the best pricing plans available in the marketplace.”
William J. Kolasa, Director of Corporate Services/Clerk, Town of Lincoln, ON
“One of the greatest things is this – FilePro is an ON-LINE document storage and retrieval system – making things searchable for staff at work and for our community members at home on the World Wide Web.”
Bob Baker, CMC, City Clerk, City of Newcastle, WA
“I am a Raving Fan of all of the iCompass technologies and look forward to a long career with iCompass and look forward to championing the use of iCompass into the healthcare field. HEALTHCARE NEEDS ICOMPASS!”
Connie Maden, Administrative Services Supervisor, North Valley Hospital, WA
“Another advantage of the E-Agenda application is that we have almost entirely reduced the number of hard copies that we produce of each agenda packet. There has been a savings in supplies as well as staff time because of this.”
Laura Newman, Village Clerk, Village of Blissfield, MI
"The iCompass staff is professional and innovative and very responsive with customer input. They have made many improvements and upgrades to the software over this time period in response to user suggestions, which they actively solicit."
Lynn Suskin, City Clerk, The City of Kenmore, WA
"We continue to appreciate the supportive and professional service we receive whenever the need arises. We look forward to continued successful working relationship with your organization and would highly recommend iCompass to any other organization."
Linda Schultz, Deputy Corporate Officer, Town of Oliver, BC
“iCompass understands our challenges and shows this by offering solutions that provide us with valuable tools that enable our goal to provide up-to-date information to the public.”
Verna Wickie, Treasurer, Regional District of Kitimat-Stikine, BC
“iCompass has enhanced the way we manage our time with respect to documentation organization and has made such information readily available to our staff and the general public whom have come to rely on it.”
Tracy Jeffries, Administrative Services Director, Marysville, WA
“We have been able to reduce the amount of time we spend creating and distribution agendas. We have been able to reduce the amount of hard copy agendas we need to create and distribute, which has lead to supply cost savings."
Debbi Raugust, Executive Secretary, Ponoka Country, AB
“Throughout our longstanding relationship with iCompass, the team has consistently demonstrated exceptional customer support and attention to detail. The staff is knowledgeable and efficient in quickly responding to our questions and queries regarding the software.”
Danean Karlunchuck, Recreation & Economic Development Manager, Grenfell, SK
"The customer service and support that iCompass provides is excellent. The staff is always helpful, friendly and understanding whenever training and/or guidance is necessary."
Hilda Tuffin, Assistant, Municipality of Dutton/Dunwich
"The knowledgeable staff at iCompass has always been ready and willing to lend support whenever needed. Service updates and upgrades are communicated effectively, training is coordinated and executed thoroughly and issues are addressed and resolved quickly. We have nothing but positive feedback to offer about the team at iCompass Technologies."
Heather Scott, Clerk, Township of Otonabee-South Monaghan