Organization: Municipality of Trent Lakes, Ontario
iCompass Customer Since: 2013
Solutions: Meeting Manager Pro
Background: Lois O’Neill-Jackson is the Chief Administrative Officer, Economic Development Officer & Deputy Clerk. She led the implementation of the iCompass’ Meeting Manager Pro Solution after using it in Owen Sound, Ontario.
- Providing the Municipality with a tool to store digital records with a link to public files on their website
- An 80% reduction in agenda preparation time compared their previous manual process
- Lois creates, and tracks post meeting tasks right from the system
- Improved customer service with accessible online help documents